Wax Supply offers a warranty of 2 years on all items.
If a purchased item does not meet what you can reasonably expect from it, please contact us at firstname.lastname@example.org. We will do our very best to resolve any issue.
Please note that due to our decision to ship in sustainable packaging, it may occur that a block of wax breaks during shipping. This does not affect the quality or the function of the product in any way. We therefore kindly ask you not to report such occurances for warranty claims.